Frequently asked questions
Q - Are Freefoam products lead free?
A - All Freefoam manufactured cellular foam profiles are manufactured using a lead free formulation. The PVC-U skin is calcium zinc stabilised and the PVC-UE core is tin stabilised.
Q - What type of guarantee do you offer on your products?
A - Freefoam offer industry leading guarantees. A standard 20 year guarantee is available on all white roofline, cladding and rainwater installation products to guard against warping, bending, cracking & surface defects on products fitted to correct specifications. This can be extended to a 50 year Lifetime transferable guarantee available where only the Freefoam brand is used and fitted and registered online by a Freefoam Registered Installer. Freefoam also guarantee the colour and woodgrain range of products for 10 years.
Q - Can we over print your product catalogue with our name and prices?
A - No. But we can provide all product information plus artwork to allow you to produce your own promotional materials and price lists.
Q - I am a Freefoam stockist/installer and am setting up a website. Can I use your logo?
A - Yes that’s fine. Contact our Marketing Department at firstname.lastname@example.org, and they will provide you with all necessary items.
Q - How close is my nearest Freefoam stockist?
A - Freefoam has an extensive network of authorised stockists throughout the UK and Ireland. Details of your local stockist can be obtained by contacting Freefoam who will refer you to the representative for your area.
Q - What point of sale materials does Freefoam provide?
A - Freefoam provides authorised stockists with a range of materials including external signage, laminated product wall charts, point-of-sale displays, sample boxes and product catalogues.
Q - What range of products do you supply?
A - Freefoam manufactures and supplies a broad range of PVC-U and PVC-UE fascia, soffit, cladding & rainwater systems for roofline and cladding applications.
Q - What colour products do you supply?
A - Profiles are available in a wide range of colours including White, Leather Brown, Black, Storm Grey, Dark Grey, Anthracite Grey, Pale Gold, Sable, Rustic Green, Regal Blue, Wine Red and woodgrain finishes including Irish Oak, Light Oak, Rosewood, Mahogany and Black Ash.
Q - What quality certification do you have?
A - We operate to ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 standards, have BBA accreditation, and offer a full 20 year guarantee on our products that can be extended to a 50 year Lifetime Guarantee.
Q - Does Freefoam have BBA certification?
A - Yes, our BBA certification covers our FMO, FO, FW, FMS, FMXS, GPB, FMR, FMD, FML, FMF, FMXD, F104, F110, F112, F109 and corners, joiners and pins.
Q - How can I avoid problems with pinking?
A - Fascia systems manufactured using lead-based stabilisers have been, and are still being, affected by discolouration (i.e. pinking). The safest solution is to use non-lead based products such as those offered by Freefoam.
If you have a question that hasn't been covered above please contact us and we'll be happy to help.